Eleven Sisters Community Support Services Limited is established to provide Excellent Standards of Care, Management and Support that meet the needs of our clients while ensuring that their dignity and self-Respect are met.
The Service will provide Community based services to children with Severe Learning difficulties, Complex need including children with Autistic spectrum disorder.
The Service will provide Domiciliary Care Services to care of the elderly including Dementia Care. The Service will represent the Company and deal with day to day activities of the Branch.
The Service will maintain contact with customers, carers, Social Services, all Professional maintaining the Customer’s well being and other external agencies.
The Company will be responsible for Recruitment / the allocation of Carers, Field Assessment, Supervision and Spot Checks.
The Services will work with family and children with severe learning disability and complex need, supporting them in achieving goals, as per care plan in their activities of daily living, thereby promoting independence and self- esteem.
The Service will provide support to family requiring assistance with Palliative Care (both children and adults), supporting them in achieving set goals as per care plan. Working with children and adults with terminal illness supporting them and their families, being there for them when they need someone most.
The Service will accept Customer Referrals from Local Authorities.Ensure that a diverse staff team are adequately skilled and supported to provide a high standard of care to our service users.The Service will work in partnership with Healthcare Professionals, Commissioning and Social Work Professionals.
The Service will promote independence, treat customers with respect and dignity, ensure customers and staff personal information is kept private and safe.
The Service is safe because people are supported by staff who are trained and knowledgeable in safeguarding adult and children procedures and know what to do if they suspected abuse. The Service will provide a safe recruitment process which ensure that staff are suitable to work with people who may be vulnerable.
sought by staff before care and support is delivered.
The Service will provide support in line with mental capacity legislation and people consent is Eleven Sisters will provide a safe service because staff will have safeguarding knowledge and know the signs of abuse to be aware of. The Risk to Service users will be identified and plans are in place to manage them.
The Service will ensure Staffs are recruited in a safe way that involves multiple checks.
The staff will be taught to encourage services users to take their medications and safely recorded. The staff will have the skills to safely support service users with their mobility equipment at home.
Eleven Sisters Community Support services will ensure staff received training and are supervised and appraised. The staff’s will be trained and understands the principles of the Mental Capacity Act 2005, reviewed 2009 and the need for people consent for care to be delivered, to encourage service users whenever they are required.
The service will manage Carers And acceptance of care packages for Eleven sisters Community Support Services.
The service will encourage a feedback policy from client and families of client to ensure the dignity And respect of service users are met.
Eleven Sisters Community Services is specialised meeting the request for healthcare in every healthcare environment, meeting the needs of the community. With our specialised Nurses and Healthcare Assistants that goes through proper verification and strict compliance procedures, we aim to provide excellent services that will give good value for money.
We work with Local authorities and private clients to ensure that demand for Healthcare Services are met.
With our high quality professional services we focus on continuous improvement, Eleven Sisters Community Support Services provides;
- Healthcare Services in London and it’s environ.
- Extensive range of nursing/care sector related accredit and non-accredited training to the highest standards.
- Professional and compassionate high quality care services to meet the individual and organisational needs of customers.
- Services within safe, effective, caring, responsive, well led, suitable and beneficial environments that will enhance the quality of life of those who use our service.
- Positive working environment that attracts develops, and retain highly committed motivated personnel.
- Operation on the basis of honesty, fairness and transparency for mutual benefit of our customers, staff and stakeholders.