Services

Eleven Sisters Community Support Services is here to provide range of services to cooperate and private clients. These include;

 

  • Nursing Home Care /Residential Home / Hospitals
  • Children and families services
  • Supervised contacts in the community or at home
  • Domiciliary Care services
  • Domiciliary Home Care services
  • Respite care for families
  • Dementia care
  • Personal Domestic Services
  • Training provision
  • Carry out Disclosure Barring Service (DBS) on their staff

 

Residential Home / Nursing Home Care / Hospitals

Our services to residential care homes and nursing care homes include provision to older people, children and their families, people with sensory loss including dual sensory impairment, people with mental health problems, and people with physical disabilities, dementia or terminal illness. Our staff provides personal care such as help with washing, dressing and assistance with prompting and administering medication.

 

Our hospital service include the provision of qualified nursing personnel to hospitals to care for children with complex needs on the hospital wards and adult for Geriatric/dementia/A&E and palliative service users either in the hospitals or at their own homes.

 

Customers – Service Users

We are committed to providing every customer with high standards of individual personalised care and attention within safe and conducive environments. Care is provided to enable customers to remain in their own home with independence, choice, pride, privacy, safety, dignity and self-respect.

 

Domiciliary Home Care

Our domiciliary support team provides a range of care and support packages to help customers of all ages stay at home for as long as they choose to be there. Our domiciliary support services include:

 

  • Providing support around the home
  • Personal Care
  • Companionship
  • Re-ablement
  • Administrative Support / Personal Assistance
  • Leading fulfilling lives

 

Respite Care for families

Respite care provides short-term, temporary relief to those who are caring for family members who might otherwise require permanent placement in a facility outside the home. Respite programmes support and maintain the primary care giving relationship, and provide a positive experience for the person receiving care.

 

Dementia Care

Our Dementia Care aims to positively enrich and enhance customers’ lives through a combination of personal and practical support. Our staff aims to understand the world from the perspective of the service user and provide professional support to address psychological needs.

 

Supervised Contact

We work with the local authorities, hospitals and private clients to ensure that demands for Supervised Contacts are met, determining the suitability of parents to have custody of their children. The service provided is of benefit to all involved, including parents, social workers, children, foster parents, siblings and solicitors. We provide appropriately trained and qualified independent workers to supervise the contact sessions, and then prepare comprehensive reports for the social workers about the contact sessions.